Frequently Asked Questions
Everything you need to know about shopping with Namami Life.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive.
How can I return or exchange a fashion item?
We offer a 14-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit.
What payment methods do you accept?
Namami Life accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and select digital wallets for a secure checkout experience.
Are the colors of the products accurate to the photos?
We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to different monitor settings and lighting conditions.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.